Free Delivery across uae (above aed 500)

Easy Returns (7 days)

secure payment (pci compliant)

FAQs

Please read our FAQs page to find out more.

Are all FixBuddy products covered by a warranty?

Warranty coverage depends on the product and its condition. New products are covered according to the warranty stated on the product page, while FixBuddy Renewed devices come with a 1-year warranty. Please check the individual product page for exact warranty details.

Can I return or exchange a product?

Yes. Eligible products can be returned or exchanged within 7 days of delivery, subject to our Return & Exchange Policy. The product must meet the applicable return conditions and should be returned with its original packaging, accessories and included items.

Do you provide free delivery across the UAE?

Yes. We deliver orders across the UAE. Enjoy free delivery on orders above AED 500. For orders below AED 500, a flat delivery fee of just AED 19 per order applies.

How do I know if a product is New/Renewed/Open Box/Pre Owned?

The product condition is clearly mentioned on each product page so you know exactly what you are purchasing.

  • New: Brand-new product, unused and in its original packaging.
  • Open Box: A product whose original packaging has been opened, but the device may be unused or minimally handled. The condition will be clearly stated on the product page.
  • Pre-Owned: A previously owned and used product that has been inspected and tested by FixBuddy for functionality.
  • Renewed: A previously used or returned product that has been professionally inspected, tested, and restored to ensure it is fully functional.

You can always check the product page for the exact condition, warranty, and any relevant notes before placing your order.

Can you help me choose the right product or check compatibility?

Yes. If you are unsure whether a laptop, desktop, component, charger, adapter or accessory is right for your needs or compatible with your device, feel free to Call/WhatsApp the FixBuddy team before ordering. We can help you check specifications and compatibility.

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12 Months Warranty
Easy Returns within 7 days
Free Delivery above AED 500